Happier at Home — Non Medical Franchises for Home Care Agencies | Carezano

Happier at Home

Non-medical home care franchise with companion care, geriatric advocacy, and medication management — 19 locations, rapid growth

franchisesnon medical franchises

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Key Differentiator

Geriatric care advocacy differentiator (beyond standard companion care), medication management solutions, rapid system growth (7→19 locations in one year), and actual Item 19 revenue data disclosed

Best For

Non-Medical Home Care, Companion Care, Geriatric Advocacy, Medication Management

About

Non-medical home care franchise specializing in companion care, personal assistant services, medication management, and geriatric care advocacy. 19 locations across 13 states with strong growth (7 to 19 locations in 2024). Median franchisee gross sales of $592,619.

Full Franchise Details

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Overview, fees, territory, training, and raw data tables

Franchise Overview

Legal Entity

Happier at Home, LLC

Fees & Investment

Franchise Fee

$49,000 ($36,000 for existing agencies converting)

Total Investment

$101,125 – $143,425

Royalty

5% (with escalating minimums: $0 yr1, $1,200/mo yr2, $2,100/mo yr5+)

Marketing

Performance Transparency: 8/10 (Individual location revenue, averages, good sample size)

Excellent disclosure — actual revenue data provided

Revenue Distribution

Average

$617,225

Median

$592,619

Highest

$988,027

Lowest

$225,372

System Growth

Franchise Scorecard

Risk: 6.5/10 (Medium Risk)Medium-High complexity

Ongoing Fee Structure

Royalty5% (with escalating minimums: $0 yr1, $1,200/mo yr2, $2,100/mo yr5+)

Ad Fund1%

Digital Marketing$425/month mandatory SEO/digital marketing

Green Flags

Median gross sales of $593K is solid for a 19-unit system
8 of 13 reporting franchisees (62%) above $500K gross sales
Lower initial investment ($101K-$143K) vs larger systems
5% royalty is competitive with industry standard
Geriatric advocacy niche is differentiated from pure companion care

Red Flags

Very small system (19 outlets) — limited track record
Flat growth in 2025 (3 opened, 3 terminated = net zero)
Franchisor net income declined sharply ($107K → $84K → $20K over 3 years) despite revenue growth
Franchisor total assets only $206K — very limited financial cushion
Washington consent order for unregistered franchise sale
Confidentiality clauses with certain former franchisees — limits diligence
13 signed-but-not-opened agreements (more than current open outlets) — execution risk
Non-exclusive territory with broad franchisor competition rights
No Medicare/Medicaid support — limits revenue diversification

Franchisor Financial Health

Revenue TrendGrowing ($771K → $931K → $1.18M)

Net Income TrendDECLINING ($108K → $84K → $20K) despite revenue growth — costs growing faster

Total Assets$NaN

Cash$NaN

Very limited. $92K cash and $175K equity. A few franchise failures or legal actions could strain the franchisor.

Pros & Cons

Pros

Has Item 19 with individual location revenue: median $592K, top performers near $1M — strong transparency
Rapid system growth (7 to 19 locations in 2024) signals strong franchisee demand and brand momentum
Geriatric care advocacy is a genuine differentiator vs standard companion care franchises; conversion discount ($36K vs $49K) for existing agencies

Cons

-Territory is NOT exclusive — franchisor reserves rights to compete via other brands, internet, national accounts within your territory
-15.8% churn rate in 2025 (3 terminations from 19 outlets) — high for any system, especially a small one
Franchisor net income collapsed ($107K→$20K) despite growing revenue — financial cushion is only $92K cash. 13 signed-not-opened agreements exceed total open outlets.

Company Details

Founded

2004

Employees

10-50

Headquarters

Pittsford, NY

Services & Capabilities

Training

Included

Franchise Benefits

Protected Territory

Marketing Support

Recruiting Support

Veteran Discount

Franchise Times Top 400

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