
One of the largest US home care franchises — 539 outlets, lowest royalty in category (3-3.5%), founder-owned, 26+ years
Franchises · Non Medical Franchises · FDD 2025
Lowest royalty in home care (3-3.5% vs industry standard 5%). 539 outlets — 2nd largest US system. Founder-owned, no PE. Revenue-tiered royalty reductions reward growth. 26+ year track record.
Non-Medical Home Care, Companion Care, Personal Care, Homemaker Services
Visiting Angels is early-stage with 539 US outlets and limited revenue data. Evaluate carefully against more established alternatives.
Steady growth from 532 to 539 outlets — stable expansion without overextension
Zero franchisee exits recently — nobody is walking away, which is a strong positive signal
Visiting Angels is one of the safest franchise investments in home care — 539 outlets, 26+ years, lowest royalty in the industry (3-3.5%), founder-owned with no PE or parent company risk. The tradeoff: no financial performance data beyond revenue distribution, and the system is mature/flat (not growing). Best for operators who want the lowest ongoing fees and strongest brand recognition without the complexity of PE-backed systems.
Our assessments reflect independent analysis of publicly-filed Franchise Disclosure Documents, state registration disclosures, and court filings. This is not legal, financial, or investment advice. Franchisors may submit corrections through our vendor portal.
This is the single most important question. The data below comes directly from the franchise's legally required disclosure document (FDD Item 19).
What percentage of franchisees reach each revenue level? This tells you how realistic each target is.
Revenue is gross billings, not profit. After caregiver payroll, overhead, and franchise fees, owner profit is typically 10-25% of gross revenue.
7 of 539 franchisees (1%) are in the highest revenue band (Over $10M), while 17 (3%) are in the lowest ($0-$250K).
A healthy system has most franchisees in the middle bands. Heavy clustering at the bottom is a warning sign.
Revenue improves with tenure (NaNx growth from new to mature), but the ramp is gradual. Plan for slower early years.
This matters because new franchisees should expect year 1-2 revenue to be much lower than the system average. Plan your cash runway accordingly.
Estimated using industry benchmark margins (no P&L disclosed by this franchise)
Outlet count, growth trajectory, and churn — signals of system health
Moderate, steady growth — the system is expanding without overextending. A balanced signal.
Steady growth suggests the franchisor is being selective about new franchisees, which typically means better support per franchise.
What this means for you:
Upfront investment, ongoing fees, and minimum performance requirements
What you need to write checks for before earning your first dollar.
Royalty + ad fund = ~6% of revenue. At $100K/month revenue = $6,000/month in fees. Drops to ~5% at $225K+ revenue.
Key metrics that signal whether franchisees in this system tend to succeed or struggle.
Small system — less track record
Net outlet growth over 3 years
Terminations + closures as % of total system
What fraction of franchisees actually hit the system average
Combined royalty + ad fund is 3% of gross revenue — below average, leaving you with more of each dollar earned.
These recurring fees come off the top of your revenue every month, regardless of profitability.
These fees are deducted before you see any profit. At $500K revenue with 3% combined fees, that's $15K/year going to the franchisor — before you pay rent, staff, or yourself.
The franchisor requires you to hit these revenue milestones. Falling short can result in territory reduction or franchise termination. These are not suggestions — they are contractual obligations.
Complexity, risk scoring, and key signals to watch
Moderate complexity — manageable for most operators with proper training. The biggest challenge area is hiring (9/10).
Each dimension scored 1-10. Higher = more complex or risky. The shape shows where this franchise's challenges concentrate.
Roughly balanced strengths and watch items — typical for most franchise systems. (6 strengths, 5 watch items)
Overview, fees, territory, training, and raw data tables
Legal Entity
Living Assistance Services, Inc. (LAS)
State of Organization
Delaware
Headquarters
937 Haverford Road, Suite 200, Bryn Mawr, PA 19010
Business Model
Commercial office required. Shared executive office permitted. Owner-operator first 4 years (25%+ ownership, full-time). Manager after year 4 with franchisor approval.
Parent Company
NONE — founder-owned. No PE backing. No affiliates providing products/services.
Franchise Fee
$51,950-$89,950 (based on territory population: $51,950 under 100K pop, $64,950 at 100-200K, $89,950 at 325K+)
Total Investment
$125,460 – $171,150
Royalty
3.5% (drops to 3.25% above $125K/month, 3.0% above $225K/month) — LOWEST in home care
Litigation Summary
Multiple active cases: Vinchesi (gross negligence, $700K claim, client fell), Snowdon (wrongful death/survival action), Parker v. Arnold (auto accident during employment transition), LAS v. Myers (franchisee breach/termination — settled $7,500+$25K), LAS v. Francis Block (breach/trademark — settled $25K).
Cost to launch
Royalty + ad fund = ~6% of revenue. At $100K/month revenue = $6,000/month in fees. Drops to ~5% at $225K+ revenue.
What franchisees earn
Avg Revenue
~$2,000,000 (estimated from distribution)
Median Revenue
~$1,500,000 (estimated)
Est. ODCF
$150,000-$240,000 at median
Above $500K
85%+
Revenue only. No margin disclosed. Home care gross margins run 38-45%. Net margins 8-12%.
Term
10 years (renewable for additional 10-year terms)
Renewal
$10,000
Non-Compete
2 years / 20 miles of your Protected Territory (post-term)
Owner-Operator
First 4 years: owner (25%+ equity) full-time. After year 4, manager with franchisor approval.
Disputes
Litigation in Pennsylvania. Pennsylvania law.
Financing
No direct or indirect financing offered.
Territory
Protected territory based on population and demographics. Standard size ~200K population. ZIP code boundaries. No franchisee location per 400K population.
Exclusivity
Protected but NOT exclusive. In Metro Areas, neighboring franchisees may accept clients from your territory via referral sources. Complex metro-area solicitation restrictions apply.
vs. Griswold
Griswold: 114 Agency outlets, 4% royalty, 6.9% total. VA: 539 outlets, 3.5% royalty, ~6% total. Similar fee structures but VA is 4.7x the size. Griswold has disclosed gross margin (49.9%); VA has no margin data.
vs. ComForCare
ComForCare: 270 outlets, 9% total fees, diversified payer mix. VA: 539 outlets, 6% total fees. VA is 2x the size with 33% lower fees but lacks ComForCare's non-private-pay revenue diversification and PDN pathway.
vs. HomeInstead
Home Instead: 619 outlets, 5% royalty + 2% ad = 7%. Visiting Angels: 539 outlets, 3.5% royalty + 2.5% ad = 6%. VA has lower ongoing fees. Home Instead is slightly larger with potentially higher brand recognition.
vs. RightAtHome
Right at Home: 508 outlets, 5% royalty, 42.6% disclosed gross margin. VA: 539 outlets, 3.5% royalty, no margin disclosed. VA wins on fees and system size; RAH wins on data transparency.
Performance Variance Warning
Revenue distribution shows 17 franchisees (3.2%) at $0-$250K and 29 (5.4%) at $250-$500K. While 75%+ of mature franchisees exceed $1M, the bottom ~8-9% are significantly below the performance standard thresholds. No margin data means actual profitability at any revenue level is estimated, not disclosed.
A deeper look at the specific advantages and risks of this franchise, based on FDD analysis.
Visiting Angels is one of the largest non-medical home care franchises in the US with 539 franchised outlets (0 company-owned). Founded 1998, headquartered in Bryn Mawr, PA. Lowest royalty in the industry (3-3.5%) with tiered reductions at higher revenue. No parent company, no PE backing — founder-owned. Item 19 shows full revenue distribution across 539 franchisees by tenure cohort.
Founded
1998
Employees
50-200
Headquarters
Bryn Mawr, PA
Training
26.5 hours (5 days)
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A Place at Home
Claim this listing to update your profile, add details, and connect with potential customers.
Claim This ListingFDD 2025 — April 11, 2025
Lawrence Meigs
President/CEO (since 1998)
Scott Parrish
Executive Vice President (since 2008)
David Ritterling
SVP Development (since 2004)
Richard Bitner
SVP Marketing (since 2002)
FDD 2025 — April 11, 2025
Lawrence Meigs
President/CEO (since 1998)
Scott Parrish
Executive Vice President (since 2008)
David Ritterling
SVP Development (since 2004)
Richard Bitner
SVP Marketing (since 2002)