Non-medical home care franchise with the most diversified payer mix (56% non-private-pay) and optional Private Duty Nursing pathway
Franchises · Non Medical Franchises · FDD 2026
56% non-private-pay revenue (Medicaid 23%, VA 13%, insurance 10%) is the most diversified payer mix of any home care franchise. PDN add-on pathway into skilled nursing. 5 tables of Item 19 data. Sister brand to CarePatrol (cross-referral + 50% IFF discount).
Non-Medical Home Care, Companionship, Personal Care, Dementia Care, Private Duty Nursing (optional)
At Your Side Home Care (ComForCare) is a strong franchise opportunity with 270 US outlets and $850K median revenue across 32% of franchisees meeting the average. Revenue data is transparent, though no P&L is disclosed. Low churn signals franchisee satisfaction.
Median franchise earns $850K/year in gross revenue
Steady growth from 229 to 270 outlets — stable expansion without overextension
ComForCare is a large, established home care franchise with the most diversified payer mix in the industry (56% from Medicaid, VA, and insurance — not just private pay). It offers a unique pathway to add skilled nursing, has the lowest churn rate in our dataset, and provides the most detailed Item 19 data. However, total ongoing fees are the highest at 9% before technology costs.
Our assessments reflect independent analysis of publicly-filed Franchise Disclosure Documents, state registration disclosures, and court filings. This is not legal, financial, or investment advice. Franchisors may submit corrections through our vendor portal.
This is the single most important question. The data below comes directly from the franchise's legally required disclosure document (FDD Item 19).
The typical franchisee earns $850K/year in gross revenue. The top performer at $20.4M pulls the average up, so plan for the median, not the mean.
This is above the typical median for non-medical home care franchises ($400K-$600K range).
Average Revenue
$1.3M
220 US franchises reporting
Median Revenue
$850K
More reliable benchmark
Top Performer
$20.4M
Bottom Performer
Not disclosed
Why this matters for you:
What percentage of franchisees reach each revenue level? This tells you how realistic each target is.
Revenue is gross billings, not profit. After caregiver payroll, overhead, and franchise fees, owner profit is typically 10-25% of gross revenue.
Revenue improves with tenure (0.4x growth from new to mature), but the ramp is gradual. Plan for slower early years.
This matters because new franchisees should expect year 1-2 revenue to be much lower than the system average. Plan your cash runway accordingly.
Estimated using industry benchmark margins (no P&L disclosed by this franchise)
At median franchise revenue ($850K), the estimated owner take-home is roughly $177K/year — including a $50K owner salary.
This is a strong return relative to the investment — above typical franchise earnings.
Revenue is not profit. This table translates gross revenue into estimated owner take-home using industry benchmark margins. The highlighted row is closest to the median revenue ($850K).
| Revenue | Gross Profit | Est. Net | Owner Take-Home |
|---|---|---|---|
| $250K | $105K | $38K | $88K |
| $500K | $210K | $75K | $125K |
| $750K | $315K | $113K | $163K |
| $850KMEDIAN | $357K | $127K | $177K |
| $1.0M | $420K | $150K | $200K |
| $1.5M | $630K | $225K | $275K |
| $2.0M | $840K | $300K | $350K |
| $3.0M | $1.3M | $450K | $500K |
Gross margin: 42% | Est. overhead: 20% | Franchise fees: 7% | Owner salary: $50K added
Margins estimated from industry benchmarks. Your results will depend on market, management, and tenure.
Outlet count, growth trajectory, and churn — signals of system health
Moderate, steady growth — the system is expanding without overextending. A balanced signal.
Steady growth suggests the franchisor is being selective about new franchisees, which typically means better support per franchise.
What this means for you:
Upfront investment, ongoing fees, and minimum performance requirements
What you need to write checks for before earning your first dollar.
Includes royalty (5%), general service (1%), national ad (1%), tech ($100), software ($480), telehealth ($250), local marketing (2%). Does not include rent, insurance, or payroll.
Key metrics that signal whether franchisees in this system tend to succeed or struggle.
Large, established system
Net outlet growth over 3 years
Terminations + closures as % of total system
Franchise agreements signed but never operationalized
Transfers suggest a liquid resale market — good for exit planning
What fraction of franchisees actually hit the system average
Combined royalty + ad fund is 5% of gross revenue — below average, leaving you with more of each dollar earned.
These recurring fees come off the top of your revenue every month, regardless of profitability.
These fees are deducted before you see any profit. At $500K revenue with 5% combined fees, that's $25K/year going to the franchisor — before you pay rent, staff, or yourself.
The franchisor requires you to hit these revenue milestones. Falling short can result in territory reduction or franchise termination. These are not suggestions — they are contractual obligations.
Complexity, risk scoring, and key signals to watch
High complexity franchise — requires experienced management. The biggest challenge area is hiring (9/10).
Each dimension scored 1-10. Higher = more complex or risky. The shape shows where this franchise's challenges concentrate.
Roughly balanced strengths and watch items — typical for most franchise systems. (8 strengths, 7 watch items)
Overview, fees, territory, training, and raw data tables
Legal Entity
ComForCare Franchise Systems, LLC
State of Organization
Michigan
Headquarters
900 Wilshire Drive, Suite 102, Troy, MI 48084-1600
Business Model
Commercial office required (300-500 sq ft single, 500-750 sq ft multi). Cannot operate from home.
Parent Company
Best Life Brands, LLC → The Riverside Company (global PE)
Contact
David Tarr (VP Franchise Development) — dtarr@bestlifebrands.com
Franchise Fee
$59,000 Standard / $29,500 Reduced
Total Investment
$102,475 – $163,925
Royalty
5% Standard / 6-7% Reduced
Veteran Discount: 20% off franchise fee
Technology Fee: $100/month
Litigation Summary
5 pending/concluded ComForCare actions: Quality In Home Care (breach, Cook County IL), Deland v. AYS (Harris County TX, negligence), Platinum Care (Oakland MI, fee collection + counterclaim K), Dahlia Home Care (Fresno CA, fee collection, settled), Deadrick estate (Los Angeles CA, negligent care). Maryland consent order (2010, predecessor sold 3 unregistered franchises). Multiple affiliate litigation (Blue Moon, Boost, CarePatrol, Next Day Access). FTC action against CarePatrol (2012, website wording).
56% from non-private-pay sources — most diversified in dataset
Cost to launch
Includes royalty (5%), general service (1%), national ad (1%), tech ($100), software ($480), telehealth ($250), local marketing (2%). Does not include rent, insurance, or payroll.
What franchisees earn
Avg Revenue
$1,295,843
Median Revenue
$849,804
Above $500K
70%+
No margin data disclosed. Revenue only. Home care industry gross margins run 38-45%.
reduced
Cannot switch to Standard on renewal or transfer
standard
Only home care franchise in dataset offering built-in skilled nursing growth path
Term
10 years (renewal: 10 or 15 years)
Financing
Up to 50% of IFF (Standard only) at 10% APR, 60-month term. Secured by franchise assets.
Territory
25,000-35,000 people age 65+. Defined by ZIP codes. Can purchase additional seniors at $2.00 each (up to 50,000).
Exclusivity
Protected but NOT exclusive. Franchisor reserves internet, other marks, acquisitions, alternative channels.
Existing ComForCare franchisees get 50% off IFF for affiliated brands (CarePatrol, Blue Moon, etc). Cross-referral opportunities within Best Life Brands.
vs. HomeWell
HomeWell: 179 territories, $1.3M avg, $0-down option. ComForCare: similar revenue, $29.5K reduced IFF, but higher ongoing fees (9% vs 7%).
vs. CarePatrol
Sibling under Best Life Brands. CarePatrol is placement (not care). 50% IFF discount for cross-purchase. ComForCare provides care; CarePatrol does placement referrals.
vs. HomeInstead
Home Instead: 619 outlets, $2.6M avg, 5% royalty + 2% = 7%. ComForCare: 270 outlets, $1.3M avg, 9% total fees. ComForCare has more diversified payer mix and PDN pathway.
vs. RightAtHome
Right at Home: 508 outlets, $1.56M avg, 42.6% gross margin disclosed. ComForCare: 270 outlets, $1.3M avg, no margin but 5 data tables. Right at Home has lower fees (7% vs 9%).
Performance Variance Warning
Only 32% of territories meet the $1.30M average. The top territory does $20.4M while the bottom does $14K. Mature franchises (9+ years) average $1.72M but newer ones (2-3 years) average $360K. Heavy skew toward multi-territory, tenured operators.
A deeper look at the specific advantages and risks of this franchise, based on FDD analysis.
Largest non-medical home care franchise in the Riverside Company portfolio with 270 US territories. Most diversified payer mix in the industry (56% non-private-pay including Medicaid, VA, insurance). Optional Private Duty Nursing add-on. Median territory revenue $850K, median owner revenue $1.28M.
Founded
2000
Employees
100-500
Headquarters
Troy, MI
Training
Included
1Heart Caregiver Services
Non-medical home care franchise with $2M affiliate P&L disclosure, tiered pricing from $60K, 47% gross margin, and strong California market presence
24 Hour Home Care
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Founder-owned home care franchise with full P&L disclosure but state-mandated financial warning — DO NOT PROCEED recommendation
A Place at Home
Claim this listing to update your profile, add details, and connect with potential customers.
Claim This ListingFDD 2026 — March 18, 2026
J.J. Sorrenti
CEO (also CEO of Best Life Brands + CFC Holding)
Kevin Vesely
CFO & Director/Secretary (CPA)
Jennifer LoBianco
Chief Marketing Officer
Rebecca Bouchard
Brand President
David Tarr
VP Franchise Development
Branden Worback
Director of Resales
Stephen D. Greenwald
In-House Counsel (also counsel for CarePatrol, Blue Moon, Boost, Next Day Access)
FDD 2026 — March 18, 2026
J.J. Sorrenti
CEO (also CEO of Best Life Brands + CFC Holding)
Kevin Vesely
CFO & Director/Secretary (CPA)
Jennifer LoBianco
Chief Marketing Officer
Rebecca Bouchard
Brand President
David Tarr
VP Franchise Development
Branden Worback
Director of Resales
Stephen D. Greenwald
In-House Counsel (also counsel for CarePatrol, Blue Moon, Boost, Next Day Access)
